Questions, answered.
If yours isn’t here, call any house or write to us. A person answers.
Still stuck?
Q01Do I need a membership?
No. Book what you need when you need it and pay for that booking. Teams who book a lot can get one monthly invoice through a company account.
Q02What’s the difference between a flex desk and a studio desk?
A flex desk is any free seat on the open floor. A studio desk is a named desk in the quiet studio with a 27" monitor, a task chair and a locker, and you can book the same one each time.
Q03Can I book a meeting room for just 30 minutes?
Yes. Rooms and booths book in 30-minute steps, up to eight hours for a room and two for a booth.
Q04How do my guests get in?
Add their emails when you book (or later from your account). They get the details and we have their names at reception.
Q05Can I change or cancel a booking?
Yes, from your account. Move the time or cancel up to the cut-off shown on the booking; after that, talk to the house team.
Q06Is VAT included?
Yes. Every price on the site includes Irish VAT. Add your company name at checkout and it goes on the receipt.
Q07Can I bring a dog?
Well-behaved dogs are welcome at Portobello, Smithfield and Spanish Arch. Not in meeting rooms, please.
Q08Are the houses accessible?
Dock House, Smithfield and Harbour have step-free access and lifts. Portobello and Spanish Arch have steps at the door; call the house and we’ll help.
Q09How far ahead can I book?
Up to three weeks ahead for every space. Teams who need longer can ask us for a block booking.
Q10What if I need the room for longer on the day?
Extend from your account if the room is free after you, or ask reception. The extra time is added to the same booking.
Q11Do I pay now or at the house?
You choose at checkout where the house offers both. Company accounts can pay on the monthly invoice.
Q12Can I get a receipt with my company name?
Yes. Add the company at checkout and it appears on the confirmation and the receipt.